Project Management and Top-Notch Customer Service

• APS customer projects department provides 24/7/365 support for all of your move, add, change (MAC), new store, rollout and remodel project requests. APS provides a dedicated project manager supported by a team of technical project coordinators and dispatchers.

 

Software Management Tool, ARC >

• ARC allows the APS projects department and our customers to assess and manage a scope of a project in real time 24/7/365.

 

Custom Product Design and Engineering Services >

• APS BICSI RCDD certified engineers on staff manage the end-to-end cost and performance of products. Our team of engineers pre-installation approach provides APS local and regional technicians site surveys, pictures of completed SOW, material lists, a time frame and much more to set the client’s expectations prior to starting a project.

 

Fixed Project Pricing

• APS provides pricing, a fixed project proposal and no travel charges for all nationwide projects. We pride ourselves on eliminating and adjusting change orders.

 

Technician Quality Control Measures Keeping our Field Force Accountable

• APS ensures ongoing quality performance by a tech rating system, quality assurance field checks, tech approval notifications, closure reports, skype walk through, completed task lists, material lists, detailed work orders (WO), signed work orders by an on site manager and site deliverables.

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Staging and Configuration Services >

• Our expert logistics team performs large-scale staging, configuration and testing of refurbished and new equipment prior to installation to reduce labor costs and hours, and regulate out-of-box failures to minimize on site disruption errors and maximize deployment success.

 

Depot and Repair >

• APS manages and tracks inventory in our state-of-the-art logistics center. Our software, ARC, developed a tab to properly record, track and secure ALL assets. APS refurbishes and rebuilds your existing equipment to extend the life of your technology and conserve resources and capital.